Our History: A Family Legacy, 35 Years in the Making

From humble beginnings to a name Colorado Springs families trust, Home Heating Service has proudly served our community since 1988. Our story is rooted in family, built on hard work, and guided by a simple promise: always do right by our customers.

Where It All Began

Home Heating Service, Inc. began right here in Colorado Springs, with humble roots and a bold leap of faith. In 1988, the company was founded by a father-and-son team, and just a year later, in the fall of 1989, Kyle Gateley joined their small but determined crew.

A few conversations over coffee—and a few more over beers—led to a life-changing decision. By the spring of 1990, Kyle officially bought the business. On April 1st of that year, the company was incorporated, and the foundation of a long-standing family legacy was set.

Back then, operations ran out of a modest warehouse on Jeannine Drive with just two employees—a technician and an office assistant—and a loft that doubled as the office. It was a modest setup, but full of potential.

1990 was a milestone year for the Gateley family in more ways than one. Kyle and his wife, Pam, were both 35 years old, and within just a few months, they bought a house, invested in the business, and welcomed their son, Jordan.

Later that summer, Kyle became the sole owner of the company. In 1992, Pam stepped in to help run the office, initially volunteering during the day while working a second job at a law office at night. Eventually, she left her bookkeeping job and officially joined the team full-time, answering phones from home and raising four kids, often doing both at once. Many nights ended with Kyle and Pam stamping checks at the kitchen table, preparing the day’s deposits together.

As the business grew, so did the team and the services. One of the most impactful hires came in 1996, when Fred joined the company. Over the years, Fred became a cornerstone of the operation and now serves as our Install and Service Manager.

Around 1998, the company moved into a larger warehouse on Ford Street, and in 2003, the Gateleys purchased the lot on Tuskegee Drive, which remains our home base today. Plumbing services were also added along the way to better serve our customers with whole-home solutions.